Your Experts
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Customer Care
At Fortune CCP, we provide our clients with PDI services, backed by years of first-hand experience with the Tarion process, inspecting thousands of homes annually. From the tallest condominiums in the heart of the city to single-family residences in suburban communities, our team has the knowledge and experience required. We tailor the homeowner experience to each unique property and project.
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conducted in 2023
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chosen to work with
Fortune CCP since 2018
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sites in 2023
The Fortune Team
The team at Fortune CCP are all experts in their fields, offering experience, professionalism and top-notch customer service through every step of the process.

Kent Fortune / Founder
Kent Fortune is the founder and owner of Fortune CCP. Kent uniquely balances the interests of developers with a strong advocacy for enhanced customer service and consumer protection. He specializes in offering customer service guidance and Tarion consulting.
With a keen understanding of the challenges and opportunities in the real estate sector, Kent guides developers towards practices that not only comply with Tarion Warranty Corporation regulations but also promote higher customer service standards. His approach is rooted in the belief that better customer experiences lead to more sustainable and successful developments.
Kent’s expertise lies in navigating the complex intersection of developer interests, customer satisfaction, and regulatory compliance. He advises developers on how to enhance their customer service strategies, ensuring that consumer rights and protections are upheld, which, in turn, elevates the industry’s standards.
Through Fortune CCP, Kent has become a respected figure in Ontario’s warranty scene, known for his balanced perspective and commitment to improving the landscape of customer service in development projects. His work is a testament to the idea that business success and consumer advocacy can go hand-in-hand.

Chris PartridgeChris Partridge
Chris Partridge joined Fortune CCP in 2013, bringing with him a wealth of experience and expertise in Inspection Services, Tarion Regulations, and business and client development. With a strong background in real estate and mortgage industries, Chris has consistently demonstrated his dedication to excellence and client satisfaction.
Chris’s approach to client service is rooted in his belief in putting the client’s needs first. He has built a reputation for delivering first-class customer service, characterized by transparency, reliability, and attention to detail. Whether working with new homebuyers, condo developers, or real estate professionals, Chris is known for his proactive problem-solving and unwavering dedication to exceeding client expectations.

Jim Fortune
Jim Fortune is a seasoned professional with nearly 25 years of experience at Tarion Warranty Corporation. During his tenure, he developed a deep understanding of regulatory frameworks and consumer protection measures, particularly in new construction. For the last 10 years at Tarion, Jim specialized in builder relations, ensuring compliance and fostering positive interactions between developers, homeowners and Tarion.
Jim’s extensive knowledge of Tarion regulations allows him to guide developers in adopting best practices that enhance the overall construction process. He emphasizes the importance of trust and transparency, believing these elements are crucial for sustainable success in new construction projects.
Known for his integrity and professionalism, Jim has built a reputation for balancing regulatory requirements with the needs of developers. His strategic advice on navigating complex regulations ensures projects meet the highest standards of quality and compliance. Jim’s contributions have significantly shaped policies and practices, benefiting developers in Ontario.

Amanda Stoodley
Amanda Stoodley joined the Fortune CCP administrative team in 2023. She has an extensive background in customer service and Human Resource Foundations. Amanda’s expertise in customer interactions and satisfaction has been a driving force behind her success. Her keen understanding of the intricacies of customer service has allowed her to navigate through various challenges, ensuring positive outcomes for both clients and the organization.
In addition to her prowess in customer service, Amanda brings a solid foundation in Human Resource principles to the table. Her understanding of HR fundamentals adds a strategic dimension to her role, enabling her to contribute effectively to team dynamics and organizational growth.